Finding the official Detroit Lions phone number is often the first step for fans seeking game day information, ticket assistance, or general team inquiries. The organization maintains several direct lines for different departments, ensuring supporters can reach the specific area of the franchise they need. This guide provides the verified contact details and explains the best times to call for various services.
Primary Detroit Lions Contact Information
For the most direct communication with the front office or media relations, the main switchboard operates as the central hub for all inbound inquiries. Fans should be prepared with specific questions or account information to ensure the call is routed efficiently. The following number connects directly to the headquarters in Detroit, handling general business matters and public relations.
Department | Phone Number | Best Times to Call
General Information | (313) 259-2900 | Monday-Friday, 9am-5pm EST
Ticket Office | (888) 647-2255 | 10am-6pm on non-game days
Media Relations | (313) 567-3263 | Business hours, press inquiries only
Navigating the Ticket Department
The ticket office handles a high volume of calls, particularly during the season and on sale dates. When reaching this department, automated prompts usually allow you to check order status, make payments, or speak to a representative. Patience is key during peak times, as wait times can vary significantly depending on the urgency of the event.
Supporters looking for season tickets or individual game tickets should verify their account details beforehand. Having the confirmation number or customer ID ready streamlines the process significantly. Representatives can often provide insights into seat availability that are not visible on the online portal.
Media and Press Inquiries
Members of the press seeking interviews or official statements should direct their calls to the designated media line. This number is reserved for credentialed journalists and requires adherence to specific protocols. Unsolicited pitches or general fan questions will typically be redirected to the public relations team.
Timing is critical when contacting this department, as staff are focused on live events and deadline-driven coverage. Email is often the preferred method for non-urgent matters, but the phone line remains the fastest route for breaking news verification and immediate comment requests.
Customer Support and Fan Services
Beyond tickets and media, the Lions organization provides a customer support line for issues related to official apps, website access, and account management. Technical difficulties with the scoreboard app or problems with digital tickets are handled by this specific team. Clear communication of the issue, including error messages, helps agents resolve cases faster.
Fans are encouraged to utilize the online knowledge base before calling, as many common issues are addressed there. However, when a phone conversation is necessary, having login credentials and device information available ensures a smoother interaction with the support staff.
